Shipping & Delivery
debbiecosmetics.com ships only within CANADA. Sales tax will be collected only on orders that contain taxable items shipped within CANADA. You will be notified by e-mail upon receipt of your order and if there are any issues pertaining to your order.
Minimum Order/Shipping Fee
The minimum order is $25. Allow about 4-5 business days for delivery. debbiecometics.com offers FREE STANDARD SHIPPING on all merchandise orders that are C$79 and over. For shipments totaling less than C$79, there is a delivery charge. For standard orders, your total order delivery time will take between 4 - 5 business days, depending on the final delivery destination.
FLAT RATE SHIPPING FEE: C$10.95
Orders must be placed by 2pm Eastern Standard Time (EST) to be processed on the same business day. “Business Days” means Monday through Friday, excluding federal holidays within the CANADA. Orders received between Friday after 2PM and Monday morning are usually processed within the next one or two business days.
Returns & Exchanges
Unused and unopened merchandise can easily be returned ONLY within 30 days from date of purchase. Please make sure to email with customer service beforehand. Please note: you are responsible for any shipping/handling fees associated with the return of your merchandise. In addition, we unfortunately do not refund the original shipping costs incurred. Items that were returned through the mail within 30 days of purchase will be refunded in full to the original credit card used to place the order.
We accept exchange requests ONLY if the product originally delivered to you is defective. We do not offer exchanges on returned products for any other reason.